Shipping & Returns
Returns, Exchanges, and Our Refund Policy
Free US Ground Shipping on All Orders Over $50
If for any reason you are not satisfied with your purchase, you have 30 days to request an exchange, return or store credit.
To be eligible for a return, please make sure your item is unused and in the same condition that you received it.
To complete your return, simply email hello@shophsmith with your order number and reason for return and we will email you a return shipping label to send back your package. Please do not send your purchase back to the manufacturer.
2272 Hillcrest Drive
Ventura, California 93001
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will then be processed, and a credit will automatically be applied to your credit card or original method of payment, within a few days. Please note that the cost of return shipping will be deducted from your refund.
If you have any questions at all, please contact us at firstname.lastname@example.org.